For independent repair shops · 14-day free trial

Stop the“Is it ready?”calls, forever.

Every repair job gets a live tracking link. Customers check it themselves. Your phone stops ringing. Your bench stays focused.

14 days free · No credit card required · Cancel anytime

app.fixslip.com / dashboard

Today · Wednesday

Job dashboard

+ New job

0

Calls today

12

Jobs in

8

Ready

Device · CustomerStatus

iPhone 14 Pro · Screen

Marcus T.

Ready

MacBook Air · Battery

Sarah K.

In progress

Samsung S23 · Port

Dean M.

In progress

iPad Air · Glass

Priya R.

Waiting

Pixel 8 · Screen

Jonas H.

Ready

Trusted by 200+ shops

iRepair ChicagoQuickFix LondonTechMend SydneyPixelHaus BerlinApex Repair NYCBoltShop TorontoFixIt MumbaiDeviceDoc TokyoiRepair ChicagoQuickFix LondonTechMend SydneyPixelHaus BerlinApex Repair NYCBoltShop TorontoFixIt MumbaiDeviceDoc Tokyo
The numbers

Built to give shop owners
their time back.

0+

Repair shops

Trust FixSlip daily

0

Calls stopped

Per shop, per day

$0

Saved monthly

In recovered labor

< 2 min

Setup time

From sign-up to live

The real cost

Your phone shouldn't be a status queue.

Every status call is a technician pulled off the bench. Here's what that actually costs, and how FixSlip fixes it.

Without FixSlipToday

The status-call drain

The average independent shop fields 45 status calls per day. Each one breaks a technician’s focus and burns labor time.

Calls / day

45

Min / call

3

Labor / hr

$25

Lost / mo

$0

With FixSlipDay 1
💤

Customers self-serve.

Every job gets a UUID-only tracking link. We email it the moment you check the device in. They check it themselves.

Email on check-in
SMS on READY
Zero login
Mobile-first

Recovered every month

+$0

↑ 98%
How it works

Three steps from check-in to pickup.

No new workflow, no hardware, no training. FixSlip just plugs in.

Step 01 · Intake

Check the device in.

Customer name, device, the issue, under 30 seconds. From the bench, your phone, or the front counter.

  • Works on phone & desktop
  • Print receipt instantly
  • Photo attachments
New job · 30 seconds

Step 1 · Intake

Add a job

Customer name

Marcus Thompson

Device

iPhone 14 Pro · Space Black

Issue

Cracked screen, top-right corner

Estimate

$129
Step 02 · Delivery

Tracking link goes out.

We email a branded tracking page the moment you save. No ticket numbers, no "please call us" voicemails.

  • Branded email
  • Custom domain ready
  • Unguessable UUID

Inbox · marcus@email.com

FS

Your iPhone 14 Pro repair is in progress

FixSlip · just now

fixslip.com/track/82f7c9a1…

Step 03 · Self-serve

Customer checks in. Not you.

They watch the status update. The instant you mark it READY, one SMS lands on their phone. Phone stops ringing.

  • Zero customer login
  • Auto-SMS on READY
  • Pickup-window hints

Customer view

✓ Ready

iPhone 14 Pro · Screen

Checked inWed 2:15 PM
Under repairWed 4:30 PM
Ready for pickup!Today 10:00 AM
💬

SMS auto-sent: “Your device is ready!”

Features

Everything your shop needs. Nothing it doesn't.

No extra apps, no training, no hardware. FixSlip plugs straight into how you already work.

Automated

Email on check-in

A tracking link lands in the customer's inbox the moment you save the job. No extra steps.

Inbox · Just now
FS

FixSlip · Your repair is in progress

to marcus@email.com · 10:02 AM

Sent

Hi Marcus, your iPhone 14 Pro screen repair is now in progress. Track it live:

fixslip.com/track/82f7c9a1…

Instant

SMS when ready

One auto-SMS the moment you mark a job READY. Bundled into the plan.

10:24
FSFixSlipnow

Your device is ready! 🎉

Tap to view pickup details and store hours.

Professional

Print-ready QR receipt

Every job ships with a printable receipt customers can scan at the counter.

FixSlip

Repair receipt

Job#FS-0427
DeviceiPhone 14 Pro
CustomerMarcus T.

Scan to track status

Fast

Mobile-first dashboard

Update jobs, change status, and add notes from your phone in seconds. Built for the bench.

10:24

Today

12 jobs

iPhone 14 Pro

Marcus T.

MacBook Air

Sarah K.

Pixel 8

Jonas H.

iPad Air

Priya R.

🔗

Zero-login tracking

122-bit UUID links, computationally unguessable. Customers see status without creating an account.

📋

Status timeline & notes

Full history of every status change plus internal technician notes on each job.

Built for the bench

Run the floor. Skip the busywork.

FixSlip isn't a CRM bolted onto your shop. It's a purpose-built layer that handles the one thing repair shops burn most time on: customer status updates.

Real-time status timeline

Every status change is logged with timestamp and technician. Customers see the journey, you keep the audit trail.

Multi-tech assignment

Assign jobs to specific technicians. Track who touched what and when.

Internal repair notes

Add notes only your team sees. Parts ordered, diagnostics, photos of damage.

Insights that matter

Throughput, average repair time, call-volume saved. The numbers that make payroll easier.

This week

Jobs completed

↑ 28%

47

MTWTFSS

Call-quiet score

Live

96%

of shops

report fewer calls within 7 days

Live activity

10:02Marcus T. marked READY
09:48SMS sent to Sarah K.
09:31New job: iPad Air
09:15Status: in progress
Loved by shop owners

Shop owners love the quiet.

200+ independent repair shops have ditched the status-call grind.

We were fielding 50+ calls a day asking if a phone was done. FixSlip cut that to almost zero in the first week. My techs can actually focus now.
MT

Marcus T.

iRepair Chicago

The SMS the moment a job is ready has been a game-changer. Customers are showing up faster for pickup. No more devices sitting on the shelf for days.
SK

Sarah K.

QuickFix London

Setup took about 90 seconds. I was skeptical it could be that simple but it really is. Check in a device, link goes out, done. No training needed.
DM

Dean M.

TechMend Sydney

We get fewer angry customers asking why we haven't called back. They look at the link, see the status, and just wait. Phone traffic dropped 80%.
PR

Priya R.

FixIt Mumbai

The QR-code receipt feels professional. Customers appreciate not having to remember a ticket number, they scan and they're in.
JH

Jonas H.

PixelHaus Berlin

We were fielding 50+ calls a day asking if a phone was done. FixSlip cut that to almost zero in the first week. My techs can actually focus now.
MT

Marcus T.

iRepair Chicago

The SMS the moment a job is ready has been a game-changer. Customers are showing up faster for pickup. No more devices sitting on the shelf for days.
SK

Sarah K.

QuickFix London

Setup took about 90 seconds. I was skeptical it could be that simple but it really is. Check in a device, link goes out, done. No training needed.
DM

Dean M.

TechMend Sydney

We get fewer angry customers asking why we haven't called back. They look at the link, see the status, and just wait. Phone traffic dropped 80%.
PR

Priya R.

FixIt Mumbai

The QR-code receipt feels professional. Customers appreciate not having to remember a ticket number, they scan and they're in.
JH

Jonas H.

PixelHaus Berlin

Pricing

Transparent pricing. No surprises.

Start free for 14 days. Pick a plan that fits your shop.

Starter

Perfect to get started

$19/ month

  • Up to 50 jobs per month
  • 1 technician (owner only)
  • Email notifications
  • Basic analytics
  • Email support
Start free trial

No credit card required

Most popular

Growth

Built for shops doing 50–250 repairs a month

$29/ month

  • Up to 250 jobs per month
  • Up to 3 technicians
  • Email + SMS notifications
  • Customer tracking page on your domain
  • Print-ready receipt with QR code
  • Status history & internal notes
Start free trial

No credit card required

Pro

For high-volume shops

$49/ month

  • Unlimited jobs per month
  • Up to 10 technicians
  • Email + SMS notifications
  • Advanced analytics
  • Priority support
  • Custom branding
Start free trial

No credit card required

All plans include a 14-day free trial. No credit card required. Need a custom plan? Email us.

FAQ

Things shop owners ask.

Can't find your answer? Email us.

No. Each tracking link is a 122-bit UUID, computationally unguessable. Customers click, see the status, and bounce. We don't expose names, emails, or phone numbers on the tracking page itself.

Still got questions?

Real humans reply within a few hours, even on weekends.

Talk to us
14-day free trial · No card required

Get the calls off your phone.

Set up your shop in under two minutes. Your customers start self-serving from the first job.

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